Privacy Policy

1. Introduction

Harper's Zen (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or engage in coaching services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

Personal Information: We collect personal information (such as name, email address, phone number) when you sign up for coaching sessions or interact with our website.

Usage Data: We automatically collect information about your interactions with our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use your information for the following purposes:
Providing coaching services.
Responding to inquiries.
Improving our website and services.
Complying with legal obligations.


4. Legal Basis for Processing

We process your data based on the following legal grounds:
Contractual Necessity: To fulfill our coaching agreement with you.
Legitimate Interests: To improve our services and communicate with you.
Consent: When you provide explicit consent (e.g., subscribing to our newsletter).

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:
Access, correct, or delete your personal data.
Object to processing based on legitimate interests.
Withdraw consent at any time.

7. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

9. Third-Party Services

We may use third-party services (e.g., payment processors) that have their own privacy policies. Please review their terms.

10. Your Confidentiality

Your privacy is paramount. Our sessions are confidential, adhering to the International Coach Federation (ICF) guidelines. However, the Coach-Client relationship doesn't have the same legal confidentiality as medical or legal professions, meaning it might not have the same legal protections.

Be assured, we won't share your information without written consent. The Coach follows GDPR regulations, and your name won't be used as a reference without your permission.

Confidential information excludes what the Coach already knows, public knowledge, or details from other sources. If there's a risk of harm or illegal activity, we might need to disclose certain information. If you have any questions, feel free to discuss them with your Coach.

Release of Personal Contact Information

The Coach engages in training and continuing education pursuing and/or maintaining ICF Credentials. By signing this agreement, you agree to have only your name, contact information, and start and end dates of Coaching shared with relevant parties for the sole and necessary purpose of verifying the Coaching relationship.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected] Address: 4 Jubilee Drive, Market Deeping, Peterborough PE6 8FR